Frequently asked questions
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- Frequently asked questions
Just go to the shop and add your products by clicking on the ADD NOW button and you are done! We deliver all over India and outside India (on request, shipping charges applicable) too!
No, while it is not necessary to have a CoorgShoppe account to shop and purchase items, it is certainly recommended to have one to improve your shopping experience. Once you register, you can not only shop and checkout by providing just your email ID, you can also check the status of your order.
You can opt for online banking, internet banking or use your credit/debit card for making the payment. You can also choose the 'bank transfer' option if you want to transfer the amount to our account. Please note that the cash on delivery option remains suspended. PayUmoney is a safe and consumer friendly option where you can 'release' the payment (to be transferred to our account) only when the product reaches you.
The minimum order is Rs.100.
A nominal charge will be applicable for some of the products. Premium deliveries may have a marginal additional cost.
We do offer a priority delivery service in Bangalore at an additional charge of Rs.100 per delivery. Delivery in this model will be done within 2 days of placing the order. Incase you need your order to be delivered in the priority mode, then please contact us with your order number after placing the order.
If you are not at home, you can ask us to leave the order with your neighbour. You also have an option to have the products delivered to your work place.
If a product is out of stock, we will let you know about how soon we can acquire and deliver it for you. Please click on 'Notify me' to get email notification as soon as the stock is updated.
No, there are absolutely no hidden charges when you make a purchase with CoorgShoppe. We believe in transparent pricing and the price you see in your cart is the price you pay.
Your order will normally be delivered within 3-7 working days (depending on your location). You can check the status of your order by logging into your account (if you have registered before placing the order) on our website.
Orders that have not been processed and dispatched can be cancelled. To cancel your order please contact us
All products sold at CoorgShoppe are covered under our 15 Day Replacement Guarantee. Contact us of any problems, damages or defects within 15 days from the date of delivery, and we will issue a brand new replacement to you at no extra cost or refund your amount. The faulty product will have to be sent back to us at your own cost.
Contact us with your question and we'll get back to you as soon as possible.
